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Frequently Asked Questions (FAQ)

What is Card1U Store?

Card1U Store is an online store that sells digital game cards and gift cards. We deliver the digital codes via email to provide a seamless and fast purchasing experience.

How can I purchase game cards or gift cards from Card1U Store?

The purchasing process is simple:

  1. Browse the available products on our website.
  2. Select the product you want to purchase.
  3. Complete the payment.
  4. Receive the digital code via email as soon as the payment is processed.

Can I cancel or refund the digital cards I have purchased?

Unfortunately, we cannot accept cancellations or refunds for digital cards once they have been purchased and delivered. Please double-check the product, country, and currency before making the purchase.

What should I do if I encounter an issue with the card I purchased?

If you encounter an issue with the delivered card, please contact our customer service team at [email protected]. We will help you resolve the issue as quickly as possible.

Can I purchase gift cards for other people?

Yes, you can purchase gift cards for your friends and family members. When completing the purchase, enter their email address to deliver the digital code to them.

How can I contact customer support?

You can contact customer support through the live chat on our website or via email at [email protected]. Our support team is available to assist you with any inquiries or issues you may encounter.

What happens if the digital code is used before I use it?

We are not responsible for the use of the digital code after it has been delivered, so please keep your code confidential and use it in a timely manner.